Refund policy

Return & Refund Policy

Returns

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please ensure that all product selections, sizes, colours, and shipping details are correct before completing your purchase.

Refunds

We operate a strict no-refund policy. Refunds will not be issued for:

  • Change of mind
  • Incorrect product selection by the customer
  • Delays caused by shipping carriers
  • Failure to read product descriptions before purchase

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at [YOUR EMAIL ADDRESS].

To assist with your claim, please provide:

  • Your order number
  • A description of the issue
  • Clear photographs showing the problem

Claims submitted after 48 hours of delivery may not be eligible for review.

If we determine that an item arrived damaged, defective, or that the wrong item was sent, we may, at our sole discretion, offer a replacement item.

Contact Us

If you have any questions regarding this policy, please contact us at:

Email: [YOUR EMAIL ADDRESS]